The problem
Zap-style glue sends a Slack ping and stops. The human still copies fields. Failures vanish into a vendor log nobody opens.
How Forklabs approaches it
We model the job, idempotent steps, retries, and the human exception path. Every run is inspectable. “Done” is a state in your system of record.
What done looks like
- Closed-loop workflows with retries
- Exception queue with an owner
- Run history finance and ops can audit
